You took care of everything, you just told me what i needed to get for you, I didn't have to guess at what was needed. You made the process very easy.
You guys are absolutely the best. You gave me what I was looking for, answering all the questions I had and you guys really are warm and welcoming from the very beginning and I would definitely come back for any future business. Thank you.
I had a great experience with them and was told I could close in 30 days and it happened I’m so glad for all the work they did and will definitely recommend them to all my family and friends
Kris was extremely helpful and wonderful to work with! She was very knowledgeable and helped answer all of our questions! Thank you, Kris!
Very easy to make appointment and everyone is very helpful
Availability and convenience.
The attention to details and always checking in on the progress and ensuring we understood everything. He willingness to meet on short timelines and off business hours were a positive.
Kris is so personable and kind, while also being efficient and hardworking. It takes a very special and rare kind of person to be good at both. I was immensely impressed with Kris all the way through our home buying process!
We were always kept in the loop and notified of any information right away. Returned calls quickly. Explained everything to us and made us feel important.
Holly was amazing!
Kris was always available and went above and beyond any expectations I would ever have for a lender! She was available both day and night and weekends. She worked around my schedule and not the other way around. She was always pleasant and I couldn't be happier that I went with her for our mortgage.
There was a good communication. Always available for anything that came up. I enjoy the course online that we had to take that teached us about buying a home; and we learn alot from it. It was a great experience as a first home buyer. Thank you for all the support!
Knowin what i was goin thru they never gave up to help me thru my loan kris and holly both made sure to work as a team to fisinsh up my loan thanks girls
When you work in the Real Estate industry you develop several mortgage lending contacts. When it came time for me to choose a lender for my own home, I didn’t think twice about using Kris. Smoothest loan process I have ever been a part of and lightening fast communication and results!
Quick and easy. There to answer questions. Tami was fantastic!
I liked that they took most of the strees out of most the issues that came up and Kris was really good at keeping in touch with us when things changed when my loan did not get approved she found another way for me and my family to get the house we wanted
I was following with Kris step by step and more explanation answering my questions
The team was very easy to work with, answered questions in a timely manner, and communicated needs and options thoroughly.
Great service and communication!
My best experience was a great team communicating from office to clients as well they inform step by step from the bigginning to the end of proccess ,and always willing to wait out of business hours ,Fairway its great place to work with
We are so pleased with everything Kris and her team did for us during our recent purchase. Entire team very accommodating, supportive, pleasant and fun to work with. We would highly recommend them.
Process was made very easy by Kris and her team! Very seamless!
The whole process was extremely easy, thanks to Kris and her great team! They do great work, and would highly suggest anyone that is looking to purchase a new home to contact Kris!
We really appreciate your help. Thank you so much. Kris for everything you have done for us.
Kris did an amazing job getting us to hit a closing date for just 2.5 weeks to help with our schedule of expecting our baby girl! She did an amazing job and was there every step of the way! Thank you Kris
Kris and Holly made it all so easy! They got it done super fast! It was a great experience and I would definitely recommend getting a mortgage through them 🙂
Kris was always attentive to our needs and always quick to respond when we had questions! She worked with us to find the best solution to fit our situation.
She really helped me understand things as well as worked in an extremely timely fashion so we were able to close in time due to my work schedule. I would highly recommend her and her team. I could't be happier with the experience we had. Thanks so much for all you do!
Great service and very timely. Highly recommended.
Kris, Holly and Andrea make a great team in getting clear to close in 3 weeks! They all made the home buying process a great experience!
Kris and holly were exceptional in communicating and helping us navigate some of our credit issues. I can say with 100% certainty their team would do and did everything in their power to get our mortgage loan done.
Kris did an amazing job working with our group. She is driven, organized and wonderful to work with. Thanks so much for a great educational opportunity!
Towards the end of things, your communication was very open, you were on top of your game and kept me in line with all I was not aware of.
Professionalism, strong team work values, communications, useful of technology features (esign, email,...), and friendly team members.
Kris. She made it great!! This is my 3rd home I've purchased with her and it's been beyond simple! Thank you!!!
I would recommend Kris's team to anyone thinking about getting a mortgage. She's great at communicating and will answer every question you have. The process was quick and went very smoothly. I'd give them 6 stars if I could!
Best experience and all my needs/wants was met. Amazing communication, treated like family
Her team worked hard to get me exactly what I wanted. I would recommend kris and her team to anyone I know looking to buy a home.
Made the homebuying process understandable and relatively easy!
Timely and reliable service and very considerate.
Everything was done is a very timely manner, with professional communication and help whenever we needed it. They took care of everything and made the process painless. Thank you!
Questions answered quickly and helpful through the whole process. Kept in good contact with us and very pleasant to work with. Everyone at Fairway mortgage did an excellent job.
Kris and Holly were awesome to work with. Taking their time and helping me every step of the way. The we’re always available if I had any questions or concerns. They made the process easier and enjoyable for this first time home buyer!
The Kris Heichel Team made the home buying experience amazing. I had heard stories to expext it to take months and months to be approved. My entire expirence from start to finish was less then 2 months. 🙂 they even helped me pay off a coiple debts along with my closing costs
Alissa was so helpful and took the time to explain the whole process. Everyone we worked with was courteous and quick to reply to any questions we had.
Kris and her team were fabulous to work with. We are relocating to the area and really just planned on renting for awhile. After talking with her team member we realized that buying was actually an option for us. They made the entire process so easy and enjoyable.
Great communication and everything went smooth. Very kind and helpful with any questions or concerns I had. It was obvious Kris was there to help in any way possible. It made for a great buying experience.
You made everything so easy! And answered my millions of questions! With this being my first time buying I was so scared and you took all that worry away and made sure I understood everything while you still took care of all the work.
It only took me about 4 total weeks to have the keys for my house .. I got approved the same day I walked in , found the same house the next day and got all my paperwork done in 2 weeks and I closed the next 2 following weeks... The Fairway team are very amazing, nice , and very professional..
A great bunch of people to work with I close sooner than I thought was a very great experience
The Kris Hiechel team made everything so easy and the loan process was very smooth! Great communication and quick process. We can’t thank you enough!
Kris and her team were very friendly and very efficient. The amount of paperwork that comes with home buying is insane, but Kris made everything pretty painless with online forms and frequent email communication. The process happened so fast! We’d heard that it can take at least two months to close on a house, but we were done in less than a month. We would highly recommend her for her expertise, precision, and personality— she’s very friendly, professional, and easy to work with.
Great service dont regret nothing
Kris and her team were very helpful in the entire process. They communicated in a timely manner. They assisted in problem solving when things didn't go as planned. I strongly recommend talking with Kris and her team if you are in the process of purchasing a home.
Our process of buying a home was extremely stressful, not because of Kris at all, and even with us being super stressed she kept things going smoothly and got everything done. Kris consistently answered my questions of which there were a lot and Andrea was amazing also. Because of these ladies we are now proud home owners.
Great communication and fast responses
Quick responses back, helped with questions I had, and as a first time homeowner they explained things so I was able to know exactly what I was reading as this was all new to me.
Everything seemed hassle free and moved quickly through the whole process
When I had a question I would email Kris or Andrea, and within minutes I would get a response. It made me feel so comfortable to know that they were always willing to help us out through this process!
Very easy to work with! Always quick to get a answer and a response!
Everything, and everyone. Thanks again Kris.
Feeling like you are in the loop and haveing good contact with everyone was a big part because I did not have that with my last home loan with a different bank!
Everything got done really fast, explained everything clearly and everyone was nice to talk too.
Good team to work with. The transaction was smooth from the start to end.
Quicker communication, to move on a house sooner so you don't miss out on a great home
I was kept informed of progress in completing my loan paperwork, explanations to my questions were prompt and the associates were very pleasant to work with.
Friendly, personal, and knowledgeable!
Fairway is a great place they are friendly fast and i will refer them to everyone!
For a first time home buyer,I would highly recommend Kris. Kris & her assistants will take the time to explain everything & anything. I also loved receiving emails on every step of our loan! Thanks Kris!
Both Alissa and Andrea worked hard to make my closing happen. They went above and beyond to make my numbers work when at first it looked as though my closing would be delayed. They are a great team and I have already told a friend to use them when he does a refinancing on his home. I truly hope your team is paid what they're worth. Charlie Fawver referred them to me. At closing I thanked him for that. He said you guys are the best in town. I agree!!!!! Lynda Mobley
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The advice to take the framework test for a first time home buyer.
She communicated with me during the entire process, I was never left in the dark. She took interest in me and never made me feel like my situation wasn't important.
Alissa and Andrea were always helpful and pleasant to deal with answered all my questions.
They were very nice and communicated very well during the whole process. Made getting my first home loan easy and would definitely recommend them to anyone.
From my first phone call with Fairway I was excited about my "New Home"! They took me through the steps on what will happen and the process we would go through. They told me what my time frame would be with every step,and called me to update me on what to expect if it was going to take a "extra day" so I would not be worrying- if I had ANY questions at all they were always willing to answer all my questions, no matter how trivial it was-- this was a great experience and I would recommend Fairway to all my family and friends-- Thank You Kris "I love my new home !!
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